Terms of service
OVERVIEW
This website is operated by Astravada. Throughout the site, the terms “we”, “us”, and “our” refer to Astravada. We provide this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), which include any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
New features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are of legal age in your country, state, or province of residence, or that you are of legal age and have given us consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws) in your use of the Service.
You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms will result in immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, accurate, complete, or timely sources. Any reliance on material from this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to our Refund Policy for returns or exchanges.
We strive to display our products accurately, including colours and images. However, we cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of products or services offered and to change product descriptions and pricing at any time without notice. We may discontinue any product at any time, and any offer for any product made on this site is void where prohibited.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, household, or order at our discretion. These restrictions may apply to orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions of any kind.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for evaluating the content or accuracy of these third-party materials and do not warrant or accept any liability for them.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send specific submissions (like contest entries) at our request, or send creative ideas, suggestions, proposals, or other materials without a request from us, you agree that we may, at any time, edit, copy, publish, distribute, translate, and otherwise use any comments you forward to us without restriction.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, soliciting others to perform or participate in unlawful acts, violating laws, or infringing upon our intellectual property rights or those of others.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Astravada from any claim or demand, including reasonable legal fees, arising from your breach of these Terms of Service.
Contact
Shop: Astravada
Address: 95 Tintern Rd, Carshalton SM5 1QG, United Kingdom
✉️ – info@astravada.co.uk
💬 – Frequently Asked Questions
📱 – +44 20 3807 4019
Customer Service:
Monday to Friday: 9:00 AM – 5:00 PM